Тема 1. A receptionist.
GRAMMAR NOTES
Употребление глагола-связки “to be” в предложениях:
Простое настоящее время The Pr The Present Simple Tense | Простое прошедшее время The Past Simple Tense | Простое будущее время The Future Simple Tense |
I am | I was | I will be |
You | we | are they |
| You | we | were they |
| You | we | will be they |
|
He | She | is It | | He | She | was It | | He | She | will be It | |
Examples (Примеры) | ||
Ann is a nurse. She isn’t a doctor. Are you a doctor? What are you? | I was a nurse 2 years ago. I wasn’t a doctor. Were you a doctor 2 years ago? | She will be a nurse in 2 years. She will not (won’t) be a dentist Will you be a doctor? |
Запомните использование предлогов:
at 8 a.m. on Tuesday in May
at 5 p.m. on Sunday evening in summer
at the weekend on Monday morning in the morning
(Amer.-on the week-end) in 2010
Предлоги не используются в следующих сочетаниях:
this week/ month/ year
last Sunday/ week/ month/ year
next Sunday/ week/ month/ year
Вопросительные слова:
Who кто
What что
What +сущ. какой
When когда
Where где, куда
Why почему
Which какой, который из
How как
How long сколько времени, как долго
How much сколько (с неисчисляемыми существительными)
How many сколько (с исчисляемыми существительными)
TASKS
1. Put the verb ”to be” in a proper tense/ Поставьте глагол “to be” в нужном времени
- Last year she … 22, so she … 23 now.
- I feel fine this morning, but I … very tired last night.
- Where … you now? I’m waiting for you.
- Next week we … in Moscow.
- “-Where … the children?”
“-I don’t know. They … in the garden 10 minutes ago.
6.You … at home last night. Where … you?
2. Ask questions / Задайте вопросы. Глагол “to be” поставьте в нужном времени
(late / you / this / morning / why?)
Why were you late this morning?
1. (your sister / where / now?)
2. (you / dental clinic / the / at / when?)
3. (you / dental clinic / at/ the/ / how long?)
4. (you / at / home / last night?)
5. (your / best friend /who?)
3. Fill in the proper prepositions / Поставьте нужные предлоги
Helen is a receptionist. She works at a dental clinic. Every morning she gets up … 7 a.m. and … 9 a.m. she is at her work. Usually she doesn’t work … Sundays. Sometimes … the evening she goes to the café with her boyfriend. … the week-end they usually go to the country. …next Sunday Helen will be at work so they won’t be in the country.
4. Write sentences about yourself and your friend / Напишите предложения о себе и о вашем друге
1. (name?) My… (My friend’s name…)
2. (from?)
3. (age?)
4. (job?)
5. (married?)
6. (interested in?)
VOCABULARY
WORD LIST
Dentistry …………………………………… стоматология
a dental clinic …………………………...стоматологическая
клиника
a dentist ……………………………………… стоматолог
a receptionist [rı′sepòәnist]………………… администратор
a patient [ ′peıòәnt ] ………………………. пациент
sympathetic [sımpә′qetik]…………………… сочувствующий
polite [pә ′laıt]………………………………… вежливый
to interrupt …………………………………… прерывать
to ask clarifying questions …………………… задавать уточняющие вопросы
to make notes ………………………………. делать записи
dental work ………………………………… стоматологическая работа
semi-annual check-up ……………………… полугодовой
профилактический осмотр
convenient time [kәn′vınıәnt]……………… удобное время
advance payment ………………………….. оплата авансом
I’d like to make an appointment …………… я бы хотел записаться на прием
A dentist can see you …………………….. стоматолог может принять Вас…
to do shift work …………………………… работать в смену
urgent ……………………………………… неотложный
to have a bad toothache [ ′tu:qeık ] ……… иметь сильную зубную боль
filling …………………………………….. пломба
to fill …………………………… …………. пломбировать
tooth- teeth …………………………………. зуб – зубы
to extract [ıks′træ kt] teeth ……………….. удалять зубы
to remove [ rı′mu:v ] plaque [pla:k] ……… удалять зубной налет
to put off …………………………………… перенести , отложить
to feel hot & cold …………………………... чувствовать горячее и холодное
we’re fully booked today ………………….. у нас все занято
I can arrange you an appointment …………. я могу записать Вас на прием
I really appreciate your assistance …………. я очень признателен Вам за помощь
TASKS
5. Make up the words / Составьте слова
y p s e t i h e c m a t;
p i l o t e;
n o c i v e n e n t;
e u g r t n;
f i n i l l g;
l a p q u e;
p a p i n t o n e t m.
6. Complete the dialogue / Дополните диалог
Receptionist (R) : (1)… “Stoma”. Good morning. | 1. I’d like to make
an appointment
Patient (P): Good morning. My name’s Ann Smith. | 2. dental work
And (2) ……. . | 3. appreciate your
assistance
R: (3) ……. ? | 4. dental clinic
P: Friday if possible. | 5. What day
would be convenient to you?
R: (4) …… ? | 6. toothache
P: Let’s make it at 10 a.m. | 7. appointment
R: Is it for (5) ….. or (6) …... ? | 8. we’re fully booked at 10.
P: Dental work I think as I have a bad (7) ….. . 9. And what
time?
R: I’m really sorry, but (8) ….. . | 10. check up
I can arrange you an appointment at 11 a. m. |
P: OK. |
R: So your (9)….. is on Friday at 11 a. m. |
P: Thank you. I really (10) ….. . |
R: You are welcome. |
READING
7. Read the dialogue and say:
What’s Ronald’s problem?
Is Ronald’s problem typical for many patients? Why?
Receptionist (Rec.): Dr. Carter’s office.
Ronald (R): Yes, I’d like to make an appointment to see a dentist.
Rec.: Is this your first visit?
R: Yes, it is.
Rec.: Okay, Could I have your name please?
R: Yes, my name is Ronald Schuller.
Rec.: Thank you, Mr.Schuller. Is it for dental work or check-up?
R: Dental work, I think.
Rec.: Do you have a toothache at the moment?
R: Not really. But I’ve lost a part of my tooth.
Rec.: How did it happen?
R: Well, those nuts…
Rec.: I see. How about Tuesday at 8.00 a.m.?
R: Uh, do you have anything later, like 2:30? You see I must be at my work in the morning.
Rec.: Let me see. What about 3 p.m. on Thursday?
R: That would be fine.
Rec.: Okay, Could I have your phone number please?
R: It’s 643-05-13.
Rec.: So your appointment is on Thursday, at 3 p.m. with doctor Brown.
R: I really appreciate your assistance. Bye.
Rec.: You’re welcome, Mr.Schuller.
Speaking
8. Make up short dialogues according the situations/ Составьте короткие диалоги
1.You feel discomfort if you eat hot or cold food. Something’s wrong with your tooth. You’re calling the dental clinic.
2. You’ve missed classes as you had a bad toothache. You’re discussing it with your friend.
3.You want to make an appointment but they’re fully booked. You’re speaking to a receptionist.
4. You’ve paid in advance but you can’t see a dentist today. Try to put off your аppointment.
Writing
9. Complete the story / Дополните рассказ
Once I had a bad toothache and called a dental clinic. As usual I spoke to a receptionist. It was a young girl with polite manners. When I came to see a dentist I got acquainted with her personally.
Later we became friends. She told me about her job.
…………………………………………………………..
…………………………………………………………..
…………………………………………………………..
Now I see a dentist twice a year and never wait for starting toothache.
10. Tests
Выберите один правильный ответ
1. A patient had a bad toothache, he … nervous.
a) is
b) are
c) was
d) were
2. I’ll see a dentist … Friday.
a) in
b) on
c) at
d) for
Вставьте нужное слово
3.A receptionist was very … with the patients.
a) polite
b) convenient
c) aggressive
4. A receptionist doesn’t … patients.
a) extract
b) interrupt
c) put off
d) fill
5.I’d like to … an appointment.
a) take
b) make
c) remove
d) fill
6.My friend needs … .
e) check-up
f) toothache
g) make notes
7. Укажите соответствия
1. sympathetic а) удобный
2. polite b) неотложный
3. urgent с) дружелюбный
4. convenient d) вежливый
e) сочувствующий
8. 1. to do shift work a) удалять зубной налет
2. to make an appointment b) делать записи
3. to put off c) работать в смену
4. to remove plaque d) откладывать